Service Dogs

Officially designated Guide-dogs for the Blind or Deaf passengers may be carried in the cabin on permitted routes, free of charge. Advance arrangements need to be made, at the time of booking. The dog must be a trained Guide dog. Before embarkation dogs must be fitted with a muzzle provided by the owner and shall wear a standard identifying jacket or harness throughout the journey.

Passengers traveling with an official guide dog shall carry a valid Pets Passport or third country official veterinary certificate (plus required medical documentation) on all EU/EEA flights. Cobalt cannot accept liability for any guide dogs that are incorrectly documented.

A Guide dog traveling in the aircraft cabin must remain at the owner’s feet on an absorbent pad, provided by the owner, and not block the aisle.

Please contact Cobalt Call Centre for more details.