You can take up to three items per passenger.

You can buy 3 x 15kg or 3 x 20kg.

A 15kg bag for Long flights costs €15 / £15online and via our call centre.

There is an additional cost €30 / £30 at the airport.

A 15kg bag for Short flights costs €10 / £10online and via our call centre. 

There is an additional cost €20 / £20 at the airport.

A 20kg bag for Long flights costs €25 / £25online and via our call centre. 

There is an additional cost €40 / £40 at the airport.
 

A 20kg bag for Short flights costs €15 / £15online and via our call centre. 

There is an additional cost €25 / £25 at the airport.

Excess weight baggage fees cost €5 / £5 per kilo

You can purchase through the call center

No, there is no refund in this case. 

You are allowed to carry standard size carry-on baggage with maximum dimensions 56 x 45 x 25cm. 

There is 10 kg weight restriction on the cabin baggage. 

You can take up three items per passenger provided their total weight does not exceed the purchased baggage allowance.

Yes, you can carry either a handbag OR a laptop bag on board apart from your cabin baggage. The dimensions of the additional bag must not exceed 45 x 35 x 15. 

Yes, musical instruments are allowed on Cobalt flights and are considered as a cabin luggage. Charges may apply. 

Yes, you can check in a hunting/Olympic shooting gun on Cobalt flights and are considered as a cabin luggage. Charges may apply. 

Yes, you may carry sports equipment provided it fits into the cabin baggage with dimensions of 56 x 45 x 25. For Golf equipment, there is an additional cost €15 at the airport..

Yes, you may carry your liquid medicine in your checked bag.

Yes, provided you carry it in containers that hold less than 100ml in volume. In special cases, the airport authorities may allow larger containers provided its for medicine.

Yes, but it is suggested that fragile items should be checked in.

Depending on the destination you can carry items in airtight bags. Customers must check if any rules apply at their destination.

You can carry only 2L of olive oil packed in a factory packaging.

You should not include: a) fragile and perishable items, b) any other valuables, c) computers and personal electronic devices, d) stored data, e) camera, f) any medication, g) medical equipment and h) any valuable documents such as business documents, passports, certificates, identification documents and negotiate papers etc. 

We will be unable to accept liability for damage to baggage due to wear and tear, which includes the following: a) minor cuts, scratches, scuffs, dents, dirt and stains, b) damage to wheels, feet or extending handles, c) damage to fragile or perishable items, d) damage due to over-packed baggage, e) loss of external locks, pull straps, security straps and zipper tabs, f) baggage accepted under the conditions of the Limited Release Tag (LRT) and g) items confiscated by airport authorities and security.

We accept fragile, perishable, and inadequately-packed baggage upon completion of a Limited Release Baggage Tag. Baggage with pre-existing damage shall likewise be accepted as a Limited Release Baggage. The Limited Release Baggage Tag releases the airline from liabilities on baggage resulting from any pre-existing damage or unsuitability for transport. 

  • Lost/Damage

Contact the claims counter usually found in the airport arrivals lounge and report it. A claim can only be done before the customer leaves the airport. For more information you can directly contact Swissport on the following phones: +357 24 008 534, +357 96 555 571 and in the email: LCA.lostandfound@swissport.com or download the Passenger information letter and send it to bagclaims@cobalt.aero

  

  •  If I accidentally take someone else's bag instead of mine?

Contact the claims counter usually found in the airport's arrivals area and report it. For more information you can directly contact Swissport on the following phones: +357 24 008 534, +357 96 555 571 and in the email: LCA.lostandfound@swissport.com or download the Passenger information letter and send it to bagclaims@cobalt.aero

 

  •  If someone else accidentally takes my bag instead of his/hers?

Contact the claims counter usually found in the airport's arrivals area and report it. A claim can only be done before the customer leaves the arrivals area. For more information you can directly contact Swissport on the following phones: +357 24 008 534, +357 96 555 571 and in the email: LCA.lostandfound@swissport.com or download the Passenger information letter  and send it to bagclaims@cobalt.aero